Manage – giving your people responsibility for their development
Gain employee buy-in and close skills gaps
All too often, training is imposed on employees from above - with no clear indication of how they will benefit. In such cases, it is difficult to gain full employee buy in and close skills gaps effectively.
Silver Lining addresses this challenge, enabling each member of staff to manage their own professional development. Each employee can see what skills they have already acquired, and what they must learn to develop their careers.
Silver Lining addresses this challenge, enabling each member of staff to manage their own professional development. Each employee can see what skills they have already acquired, and what they must learn to develop their careers.
How it works
Silver Lining's unique functionality has been shown to increase engagement and employee satisfaction and reduce staff churn. It also increases the effectiveness of training programmes - learners are there because they want to be - and of course ultimately enhances overall business performance.
Silver Lining provides an online portal where employees can:
In parallel, there is a dedicated management section of the portal which enables team leaders to:
This means managers have a greater understanding of the training process and crucially its impact on their team's skill levels.
Silver Lining provides an online portal where employees can:
- check their current skills DNA
- see what training they require to achieve career progression
- view what training has been planned for them in the near future
- examine what other training opportunities are available
In parallel, there is a dedicated management section of the portal which enables team leaders to:
- view the Skills DNA database and check the skills of each member of their team
- plan future individual and group training - matching appropriate eLearning opportunities to staff
- see which employees are scheduled to undertake training and when, helping them plan effectively for busy periods
- monitor outcomes - checking that training was completed and seeing the results of any assessments
This means managers have a greater understanding of the training process and crucially its impact on their team's skill levels.
Analyse - generate unprecedented insight into what skills each member of staff or each team has, and what skills drive improved performance.
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Evaluate - use Silver Lining to understand the existing skill levels of each member of your team quickly, consistently and efficiently.
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Plan - through integration into Workforce Management systems build training plans focused on key organisational or departmental outcomes.
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Optimise - ensure the right employees take on the right tasks at the right time, making best use of their skills.
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Connect - link your new understanding of your people into every system and aspect of your operations - driving performance improvement.
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"One of the things that we've been able to do is to give control back to our trainers for their own diary management and that might sound simple but previously we used to plan their travel time and their preparation time etc. based on set parameters, but now they can go in an put that in the diary themselves, so they are actually feeling more in control of it personally and that is going down very, very well."
Gill PatersonHead of Resource Planning
BT Retail
Alcatel-Lucent launches Active Skills-centric Workforce Optimisation Solution with Silver Lining providing the key components. Read the press release here.
