Silver Lining's solutions are now an integral part of the Genesys Workforce Optimisation suite launched in 2011, called Genesys Skills Assessor and Genesys Training Manager.
Download our Skills Planner datasheet here
Please visit the Genesys website for more information.
Launching soon will be an integrated solution for NICE/IEX workforce management.
Download our Skills Planner datasheet here
Or contact us for more information.
Alcatel-Lucent launches Active Skills-centric Workforce Optimisation Solution with Silver Lining providing the key components. Read the press release here.
Find out more about Silver Lining solutions. Download our brochure here.
BT have optimised agent training and development time with Silver Lining. Watch the video to find out more.