Skills Manager is helping organisations manage and improve the skills of their staff working in contact centres, offices, branches and retail stores. Our customers use Skills Manager to:

• Increase the skills and knowledge of staff - to improve their sales, service and operating efficiency.
• Ensure their staff have a minimum level of skills and knowledge, by identifying individual training needs and administering personal learning plans.
• Identify problem areas in their staff training, recruitment or performance management.

Below is a selection of our customers: