The employee performance optimization company
Sell more. Serve customers better. Reduce operational costs.
Silver Lining's PerformanceDNA software solutions tell you what good performance looks like and how to achieve it. We identify employee skills and knowledge gaps and enable learning interventions that make the biggest impact on business performance. Our solutions are agile, infinitely scalable and integrate with leading workforce management, learning management, routing and performance management technologies. And, most importantly, they drive performance improvement wherever your organisation needs it - be it your contact center, back office, retail outlets or in the field.
Stop throwing good money after bad
It's time to focus on what really matters. Join leading companies around the world who are transforming the customer experience and achieving step change improvements in sales performance and operational efficiencies. In addition, by knowing who and what to focus on, these companies are also massively reducing their training budgets.
UK Planning industry skills levels revealed for the first time - Find out more
Amanda Westwood a panellist at Nottingham University’s entrepreneurship session - Find out more
Sky – Believing in better workforce optimisation - Find out more
PPF's Skills Framework goes live - Find out more
Sky selects Silver Lining Solutions - Find out more
Goodbye knowledge management - Find out more
Achieving customer service excellence (in the face of complexity) - Find out more
Real-time planning, real-time benefits - Find out more