performance dna
develop and manage multiple training plans
performance dna
develop and manage multiple training plans
develop and manage multiple training plans

The employee performance optimization company

Sell more. Serve customers better. Reduce operational costs.

How?

Silver Lining's PerformanceDNA software solutions tell you what good performance looks like and how to achieve it.  We identify employee skills and knowledge gaps and enable learning interventions that make the biggest impact on business performance.  Our solutions are agile, infinitely scalable and integrate with leading workforce management, learning management, routing and performance management technologies.  And, most importantly, they drive performance improvement wherever your organisation needs it - be it your contact center, back office, retail outlets or in the field.

 

Stop throwing good money after bad

It's time to focus on what really matters.  Join leading companies around the world who are transforming the customer experience and achieving step change improvements in sales performance and operational efficiencies.  In addition, by knowing who and what to focus on, these companies are also massively reducing their training budgets.  

Find out more about PerformanceDNA's unique capabilities…

Latest news

Silver Lining Solutions announces global OEM with Teleopti
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Silver Lining's Optimizer underpins new contact centre in China
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Going social in the contact center
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Industry views

Global Recruiter: How technology is changing HR
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Measuring metrics that matter - to the customer
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Training For Measurable Business Success
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